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Do I need headphones to use the app?

For the best experience, yes. Binaural beats require each ear to receive a slightly different audio frequency, which only works...

I was charged but don't have access to premium features. What should I do?

First, try restoring your purchases: Go to the Account tab in the app and tap Restore Purchase. If that doesn't...

What are binaural beats and how do they work?

Binaural beats are an auditory effect created when two tones at slightly different frequencies are played separately into each ear....

How do I delete my account?

Thank you for signing up and creating your first knowledge base. We're excited to help you get started! Below is...

How do I restore a purchase on a new device?

If you previously subscribed and are setting up a new device, open the app, go to Account tab, and tap...

Is the app safe to use every night?

The ambient sounds and binaural beat content in the app are designed for regular use and are considered safe for...

Why isn't audio playing through my speakers or AirPods?

A few things to check: Ensure your device is not in Silent mode (the physical mute switch on the side...

How do I contact Support?

Tap the chat icon in the lower-right corner of this screen, send us a message describing your request, and someone...
General
  • How do I contact Support?
  • I was charged but don't have access to premium features. What should I do?
  • Is the app safe to use every night?
  • Why isn't audio playing through my speakers or AirPods?
  • What are binaural beats and how do they work?
  • Do I need headphones to use the app?
  • How do I restore a purchase on a new device?
  • How do I delete my account?
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