General

How do I contact Support? Tap the chat icon in the lower-right corner of this screen, send us a message describing your request, and someone...

I was charged but don't have access to premium features. What should I do? First, try restoring your purchases: Go to the Account tab in the app and tap Restore Purchase. If that doesn't...

Is the app safe to use every night? The ambient sounds and binaural beat content in the app are designed for regular use and are considered safe for...

Why isn't audio playing through my speakers or AirPods? A few things to check: Ensure your device is not in Silent mode (the physical mute switch on the side...

What are binaural beats and how do they work? Binaural beats are an auditory effect created when two tones at slightly different frequencies are played separately into each ear....

Do I need headphones to use the app? For the best experience, yes. Binaural beats require each ear to receive a slightly different audio frequency, which only works...

How do I restore a purchase on a new device? If you previously subscribed and are setting up a new device, open the app, go to Account tab, and tap...

How do I delete my account? Thank you for signing up and creating your first knowledge base. We're excited to help you get started! Below is...